Processing invoices manually is a tedious task for businesses of all sizes. When you receive invoices that arrive as PDF documents, it often means a significant amount of time and labor is required to extract the necessary information, verify its accuracy, and input it into internal systems. This process becomes even more troublesome as the volume of documents increases, causing inefficiencies that affect all financial departments.
Here are some of the key common challenges that businesses face when processing PDF invoices manually:
Understanding invoice management
Invoice management refers to the process of receiving, processing, and paying invoices in a timely and efficient manner. It is a critical business function that involves managing and processing invoice documents from vendors and suppliers. Effective invoice management is essential for maintaining good relationships with vendors, ensuring timely payments, and avoiding late payment penalties. It also helps organizations to maintain accurate financial records, reduce errors, and improve cash flow.
The invoice management process
The manual invoice processing steps involve several time-consuming and error-prone tasks, including:
- Receiving paper invoices via mail or email
- Manually extracting invoice information, such as date, amount, and vendor details
- Verifying and validating invoice information against purchase orders and contracts
- Approving invoices for payment
- Entering invoice information into accounting systems
- Storing paper invoices in physical files or digital archives
These manual steps can lead to human error, lost or misplaced invoices, duplicated and delayed payments, negatively impacting cash flow and vendor relationships.
Time-consuming
Each invoice must be opened, reviewed, and processed individually, which slows down the overall workflow. Employees often need to manually extract information such as invoice numbers, due dates, and amounts before entering this data into an ERP or accounting system. This repetitive process consumes valuable time, particularly when businesses deal with hundreds or thousands of invoices each month.
Error-prone
Manual data entry is prone to human error. Mistakes like incorrect amounts, invoice duplication, or misread fields (like dates or vendor details) can lead to significant problems down the line – missed payments, incorrect financial reporting, and strained vendor relationships. As the volume of invoices grows, the likelihood of errors increases even more.
Scalability issues
As businesses scale, their document processing needs grow as well. While manual processing may suffice for a small business with limited invoices, it quickly becomes hard to handle as the volume of documents increases. Without an automated system, businesses struggle to keep up with the workload, leading to bottlenecks, delayed payments, and operational inefficiencies.