In the heart of Europe’s vibrant consumer electronics market a leading electronics retailer, faced a challenge worthy of a digital giant. With an impressive network of over 560 stores across Poland, the company recognized that success in the digital age required more than just a vast physical footprint. Growing customer expectations, dynamic market shifts, and mounting technical issues began to cast a shadow over the company’s past achievements. The overloaded central database slowed down the system, hindering efficient sales and inventory management. The lack of integration between brick-and-mortar stores and the e-commerce platform led to operational inefficiencies and customer frustration. High software licensing costs for each individual store further burdened the company’s budget.