The challenge Avra had to deal with was to establish a centralized system to manage refugee accommodation as soon as possible. The database for the system included several hundred different facilities located across the province – both state-of-the-art private facilities (hotels, boarding houses) and public facilities converted to provide accommodation (sports arenas, schools, office spaces).
It was necessary to offer automatic real-time data exchange to make it possible to quickly accommodate the arriving refugees and to eliminate the need to manually verify the currently available accommodation options.
To make it possible to settle accounts with accommodation providers in an easy and transparent manner, it was necessary to have a way to collect statistics and report to local government authorities.
The system in its final form had to be 100% safe – the stored personal data had to be secure. It also had to be suitable for managing the dynamically changing pool of accommodation options, the number of which reached tens of thousands at its peak.
At the same time, it had to be so simple and user-friendly to enable its operators to use it after a brief training session to be provided by Avra.